Answer the questions Essay Example | Topics and Well Written Essays - 500 words - 2

Answer the questions - Essay Example Total Quality Management refers to an effort that involves each organization in the industry in a bid to improve the overall performance of a firm. The feedback loop plays a fundamental role in quality control. It works on the principle that products are the upshot of the process, consequently concentrates on the process and authenticates its consistency through a sensor, which regularly measures the process and provides a feedback to the mechanism known as umpire. The Umpire’s work is to compare the standard objectives of performance (Bill, 21) 4. Imagine you just completed your undergraduate or graduate degree at ISU and you landed your dream job. Your immediate superior indicates that a needs analysis reveals employees are not using recently acquired competencies taught in expensive training programs. Approximately 4,500 employees were trained at six company locations throughout America. Your superior asks you to investigate the problem using research methodology you said you acquired in your HRD 468/568 Continuous Performance Improvement class. Describe how you would gather data, that is what method or methodology would you employ to determine the facts, and perhaps, analyze data and design a successful intervention. NOTE: Correct answers are valued at 10 points. An exploratory research will be the most appropriate in this situation. It will involve conducting a focus group interviews on the reasons that makes the employees avoid embracing the recently acquired competencies. Well-structured questionnaires should be used to get the employees’ views. The employees will be subdivided into focus groups, which will be based on the departmental levels. This research methodology will help in identifying the primary issues and variables and provide a foundation for more extensive subsequent researches. Upon gathering the data, a qualitative approach of analysis will be used to investigate the data. Then appropriate conclusions